求助：安装一个专业软件出错了，该如何解决？

futileflank

各位高手：我在SUSE下安装一个专业软件时发生错误，信息如下：

Copying install files...
Copying python files...
Unzipping python files...
Exception in Tkinter callback
Traceback (most recent call last):
  File "/dsw/testing/pbondi/scratch/sybuny70_wh/cd1a/linux_python/lib/python2.1/lib-tk/Tkinter.py", line 1285, in __call__
    return apply(self.func, args)
  File "/usr/tmp/TA_INSTALL10765/installDlg.py", line 376, in doInstall
    self.install()
  File "/usr/tmp/TA_INSTALL10765/installDlg.py", line 600, in install
    self.installIt(x)
  File "/usr/tmp/TA_INSTALL10765/installDlg.py", line 710, in installIt
    self.installItHere(product, self.taroot, self.plats)
  File "/usr/tmp/TA_INSTALL10765/installDlg.py", line 798, in installItHere
    os.execl(tmpDir+"gztar.sh","gztar.sh",cdname)
  File "/dsw/testing/pbondi/scratch/sybuny70_wh/cd1a/linux_python/lib/python2.1/os.py", line 259, in execl
    execv(file, args)
OSError: [Errno 2] No such file or directory
Xlib: unexpected async reply (sequence 0x298c)!

请问是什么问题？如何解决啊？
谢谢！

futileflank

郁闷！ :-(  :-( 自己顶，有人知道如何解决吗？谢谢！